{"id":133,"date":"2006-08-10T16:36:20","date_gmt":"2006-08-10T14:36:20","guid":{"rendered":"http:\/\/www.greenman.co.za\/wordpress\/?p=133"},"modified":"2009-06-15T13:03:15","modified_gmt":"2009-06-15T11:03:15","slug":"fnb-internet-banking","status":"publish","type":"post","link":"https:\/\/www.greenman.co.za\/blog\/?p=133","title":{"rendered":"FNB Internet Banking"},"content":{"rendered":"

As part of my metamorphosis into a neurotic accountant<\/a>, I get to use FNB’s internet banking service on a weekly basis.<\/p>\n

I quite like their site. It’s much simpler than Nedbank’s, for example, and everything is where you’d expect it to be, available with minimal fuss. However, at the moment it has one rather fatal flaw, leading me to become even more neurotic. Last week it crashed<\/a> (not for the first time), which, having worked in the industry, I can sympathise with. It’s annoying, but after an unspecified period of time it’s up again. <\/p>\n

However, today it’s worse. It’s losing payments.<\/p>\n

Twice the confirmation screen failed to come up, but when I checked the payment history, the payment was reflected, so I carried on. However, the 3rd time the confirmation screen failed (each time with a different, equally useless error message as far as the client is concerned), I checked the payment history, and their was none. Logging out, and logging in again, I checked it, only to find that most of today’s payments had gone missing. Our balance was looking nice and healthy, but most of the payments weren’t reflected.<\/p>\n

Now working on the assumption that the payments will at some stage reflect (and if they don’t it’s a serious disaster for them, and their poor staff will have their hand’s full with queries over the next few months), it’s still a serious problem. I could make duplicate payments, and, assuming the system behaves as if the balance
\nshown is correct, I could also go ahead and make other payments, and end up with a huge negative balance once everything catches up. The system will probably automatically start charging interest, and or sending nasty letters to the ‘defaulting’ clients.<\/p>\n

Their are clearly serious problems behind the scenes at FNB.<\/p>\n","protected":false},"excerpt":{"rendered":"

As part of my metamorphosis into a neurotic accountant, I get to use FNB’s internet banking service on a weekly basis. I quite like their site. It’s much simpler than Nedbank’s, for example, and everything is where you’d expect it to be, available with minimal fuss. However, at the moment it has one rather fatal… Continue reading FNB Internet Banking<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-133","post","type-post","status-publish","format-standard","hentry","category-metal-technical","entry"],"_links":{"self":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=133"}],"version-history":[{"count":1,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts\/133\/revisions"}],"predecessor-version":[{"id":591,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts\/133\/revisions\/591"}],"wp:attachment":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}