{"id":177,"date":"2006-02-18T23:21:35","date_gmt":"2006-02-18T21:21:35","guid":{"rendered":"http:\/\/www.greenman.co.za\/wordpress\/?p=177"},"modified":"2006-02-18T23:21:35","modified_gmt":"2006-02-18T21:21:35","slug":"help-on-help","status":"publish","type":"post","link":"https:\/\/www.greenman.co.za\/blog\/?p=177","title":{"rendered":"Help on help."},"content":{"rendered":"<p>There&#8217;s a certain skill to asking for help. I&#8217;m not very good at it. I tend to dislike asking for help, and the reliance on someone else it seems to indicate. Sometimes I manage to figure out the issue myself, and feel slightly more warm and fuzzy than I would have had someone else fed it to me on a spoon. Other times I just take way longer than I need to.<\/p>\n<p>Other&#8217;s don&#8217;t have that problem, and find it easy to ask for help. Too easy. I have a <a href=\"http:\/\/www.greenman.co.za\/mail\/form.php?source=neverness\">contact form<\/a>, linked to from my various articles etc. Quite often I get interesting communication. Other times it&#8217;s not so interesting, but I appreciate hearing it. Many times I&#8217;m asked for help. Sometimes I can assist, other times not, and then there are those times when I can assist but don&#8217;t really want to. <\/p>\n<p>At some point, tired of all the anonymous requests for help, I added this to the form:<\/p>\n<p><em><br \/>\nI&#8217;m usually happy to respond, but if your email contains the words &#8216;give me&#8217;, as in job, code, pictures, assistance etc, please at least give me your name if you expect a response. Thanks \ud83d\ude09<\/em><\/p>\n<p>In spite of this, some people still don&#8217;t bother. Here&#8217;s a request I got today:<\/p>\n<p><em>Hello&#8230;<\/p>\n<p>I need a help, please I need a full comparison between MS SQL server, ORACLE, DB2 and MYSQL.<\/p>\n<p>Thank you .>>i need it soon<\/em><\/p>\n<p>Now this is all very well, but the person makes no kind of introduction, gives me no context, and then to top it all effectively tells me to hurry up. I could send them a one page link I have handy, but I don&#8217;t really want to. As I mentioned, there&#8217;s a certain skill to asking for help. <\/p>\n<p>1) Make it personal. Introduce yourself if I don&#8217;t already know you. Tell me a little about what you&#8217;re doing.<\/p>\n<p>2) Tell me why you need help. In the case above, are you a student, or working for a company who&#8217;ve tossed you in the deep end with a project you have no clue how to do, or what?<\/p>\n<p>3) Don&#8217;t expect it. Word your request such that you would be grateful for getting help, not that you&#8217;re in a hurry to get help. It&#8217;s the verbal equivalent of smiling &#8211; you&#8217;re much more likely to get what you want. <\/p>\n<p>I recognise that it&#8217;s often a language barrier &#8211; the person above probably doesn&#8217;t speak English as a first language, and caking the request with some sort of flowery fluff was perhaps beyond them. But it&#8217;s a simple understanding of human behaviour. I&#8217;m more likely to help the animal welfare that shows me the little cats lined up ready for the slaughter, and later sends me an <em>after<\/em> picture of the cat safely ensconced in their new home, rather than the anonymous bank account with no context.<\/p>\n<p>So, to the author of the above, better luck next time \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There&#8217;s a certain skill to asking for help. I&#8217;m not very good at it. I tend to dislike asking for help, and the reliance on someone else it seems to indicate. Sometimes I manage to figure out the issue myself, and feel slightly more warm and fuzzy than I would have had someone else fed&hellip; <a class=\"more-link\" href=\"https:\/\/www.greenman.co.za\/blog\/?p=177\">Continue reading <span class=\"screen-reader-text\">Help on help.<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-177","post","type-post","status-publish","format-standard","hentry","category-water-personal","entry"],"_links":{"self":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=177"}],"version-history":[{"count":0,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=\/wp\/v2\/posts\/177\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greenman.co.za\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}