I enjoyed this piece a friend of mine submitted to Standard Bank…
Further to my earlier email, when your MasterCard SecureCode failed to
recognize my identity number, and I couldn’t make an online purchase,
because either your computers are a total mess or you’ve somehow got the
wrong ID number for me, you will be happy to hear that I managed to
purchase with my GoBanking card. Let me recommend GoBanking to you –
whoever you are working at the call-centre. They offer better interest
than Standard Bank, and are actually able to process online credit card
transactions. I’m sure you hear complaints about Standard Bank daily, so
you are probably inured to them now and just ignore them, but seriously,
you should at least consider moving your own accounts. Better interest
on a Go Banking card than even on a Standard Bank 30 day notice account
(interest is where the bank actually PAYS YOU to keep your money,
believe it or not), free transactions (yes, free!) if you have over… I
think it’s about R5,000, but check the website, and you can get cash
(free again, well free of transaction costs at least, the cash isn’t
free, alas) at any Pick ‘n Pay.
The only problem is that it’s usually really difficult to open a Go
Banking account – for some reason they always mess up, and you really
have to try hard – not just my experience, but that of a number of my
friends as well. I suppose it’s because Nedbank is the ‘bank’ behind
GoBanking, and you can imagine how they must feel about customers
getting ‘something like’ a reasonable bank – no, that’s probably too
kind, but anyway GoBanking makes a Nedbank (or Standard Bank, of course)
account look stupid.
So yes, give it some thought – consider moving.
All the very best,
PS: This endorsement of GoBanking DOES NOT come from some tele-marketer,
or some weird advertising agency, or anything of the sort. It comes from
a VERY dissatisfied Standard Bank customer, who realises that GoBanking
does a much better job. How’s that? Customers so happy they evangelise
for your competition… That should make you really worried, especially
when you realise that this customer has bcc’d a list of their colleagues
and friends (sorry friends, but ranting is therapeutic!)
I sympathise, as I have a similar problem using my Nedbank credit card – they’ve recorded the wrong cellphone number for me, so I can’t transact online using Securecode. Naturally to fix I have to go into the bank – great for a spontaneous online purchase.
- Spambank at it again
- Private numbers and Spambank – who are those people?
- FNB’s great new site
- Ah, the joys of FNB internet banking